Items shipped from MVCSalesOnline.com, including MVCSalesOnline.com Drop shipping, can be returned within 30 to 60 days of receipt of shipment in most cases for a complete return. Some products have different policies or requirements associated with them. Items returned before 30 days of receipt of shipment received a refund in the moment that the item arrive to our facilities and prove the item is in the same conditions that was shipped, returns after 30 days have a credit for future purchase on MVCSalesOnline.com all refunds depends on the process of each bank, usually 3 to 5 days.
Return for mistaken shipments
We take care of ship the correct item, in the case of a mistaken shipment, MVCSalesOnline run with the shipping cost of the shipment of the correct item. The mistaken item need be shipped back to MVCSalesOnline, if the item is not return in the place on 15 days a second charge will appear in your payment method.
Reasons of returns Period of returns Process
Mistaken order* 30 days Refund
Item don’t fit, don’t work 30 days Exchange/refund
Not what was expecting 30 days Refund
Product is damage 30 days Refund
Wrong item sent 30 days Exchange
Received an extra item Any moment No refund needed
Food, plants, customize items, etc. No returns Refund can be process if it’s apply
*MVCOnline.com process only orders cost, any shipping cost It’s not refund.
Mistaken Returns
Ensure you enclose the correct and complete item when making a return. We need the correct item returned in order to grant a refund. If you don’t send the correct item, we don’t process the refund. On the order of protect or associates and costumers, MVC Sales Online LLC. Disposes of incorrect mistaken returns.
To protect our associates and customers, MVC Sales Online LLC. disposes of incorrect/mistaken returns. If you sent an incorrect item to MVC Sales Online LLC., contact Customer Service as soon as possible. We can’t guarantee your item will be found and returned, and we don’t provide compensation for any incorrect/mistaken return disposed of.
MVC Sales Online Return Policy
Items shipped from MVCSalesOnline.com, including MVCSalesOnline.com Drop shipping, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Mistaken Returns
Ensure you enclose the correct and complete item when making a return. We need the correct item returned in order to grant a refund.
To protect our associates and customers, MVC Sales Online LLC. disposes of incorrect/mistaken returns. If you sent an incorrect item to MVC Sales Online LLC., contact Customer Service as soon as possible. We can’t guarantee your item will be found and returned, and we don’t provide compensation for any incorrect/mistaken return disposed of.
MVC Sales Online Global Return Policy
It can take up to 25 days for an item to reach us once you return it. Once the item is received at our Return center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Drop Shipper / Vendor Return Policy
When you order from a Drop Shipper / Vendor that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the Drop Shipper / Vendor instead of MVCSalesOnline.com. While most sellers offer a returns policy equivalent to MVCSalesOnline.com’s, some seller returns policies may vary. You can view the return policy of the seller before you purchase an item by viewing the Returns and Refunds Policy section of the seller profile page. To view the seller’s return policy, once you’ve ordered.
Third-party sellers must either provide a return address within the United States.
If you are sending the item within the United States and the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued over $35 must be returned to the seller with a trackable shipping service. For items below $35, we suggest USPS delivery confirmation service. If a package doesn’t arrive and you don’t use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under Our Guarantee.
Delivery with Services
• Returns or exchanges for items purchased from a third-party seller that provided a Delivery with Service (in-home unpacking, installation, assembly, etc.) have to be scheduled by the seller.
• During the scheduled return pick-up, the seller will uninstall or disassemble, and pick up the item.
• All sellers participating in the Delivery with Services program are required to support scheduled return pickups or exchanges.
Hazardous Materials
• Hazardous materials, including flammable liquids or gases are not returnable to MVC Sales Online LLC. .
• Contact the manufacturer directly for service, warranty, return, and refund information.
Collectibles (sports & entertainment)
• You must return collectible items with a value of $35 or more using a trackable method. Items with a value more than $500, must also be insured.
• All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
• Any items returned without original documentation will be rejected.
• Before shipping a return, photograph the item for your records.
Collectible Coins
• To request return information, contact the third-party seller within 14 days of receipt. Your return must be postmarked within 30 days of the date you received the item.
• Items with a value of $35 or more must be returned using a trackable shipping method.
• Before shipping a return, photograph the item for your records.
• Graded Coins and Original Government Packaged Coins must be returned in their original packaging, along with any supporting documentation.
• Returns without the original packaging and documentation will be rejected.
• Collectible Coins that have been damaged or otherwise altered after delivery will not be accepted for return.
Live Plants or Insects
• Fresh flowers, live indoor plants, or insects are not returnable to MVC Sales Online LLC. Or its vendors. However a refund may be approved.